Bad AC adapter --- Replace AC adapter

Bad LCD cable --- Replace LCD cable

or Died Back Lite, Replace It.

My computer powers on but

I can't get to my desktop

Viruses , Spyware, Trojan worms --- Clean up and
remove all the infections

If the computer runs unusually slow, it maybe indicate the hard drive is failing, you should back up your data and replace a new hard drive ASAP

My monitor is very dim, I can barely see anything

Defective LCD inverter

My computer was infected, I have a lot of pop ups Viruses , Spyware, Trojan worms

Clean up and remove all the infections Repair the infected system to restore all original system functions

My keyboard was broken

I spill coffee/water/orange juice/milk
on my laptop Lot of the liquid damage

Things you can try:

DO NOT power on the laptop
Disconnect the AC power
Remove the main battery
Remove any peripherals
Wipe the excess liquid with clean paper towel
Keep the laptop untouched and naturally dry
for minimum 24 hours, try to turn it back on after the laptop dries. If it works , good you saved it. If not or if it dies after a couple of days. You should bring to a technician ASAP, otherwise the liquid will eroded the circuit or IC chips that cause it more difficult or even impossible to repair

If you experience one or more problems mentioned above, we can help you.
Contact us right now at (914) 633-0875

Q: What do you need to do to get my laptop fixed :

A: You can stop by one of our retail stores for a complete FREE DIAGNOSIS AND ESTIMATE

Ship your laptop to our repair facility for your FREE EVALUATION

Please package your laptop well , use bubble wrap
and proper size box and make sure you have at lease 2" padding for all
sides of the shipping box. You can go to your local shipping outlet (UPS
or Fedex) to get help if you are not sure how to package your laptop
computer. They have all necessary shipping material and box available. 
Their staff should help you package the laptop properly.

Please insure your package and keep the tracking number

Please DO include the AC adapter , power cord for the laptop
in the shipping box

Please also include a note with detailed
description of your computer's problem to help us better troubleshooting
your laptop

Please include your detailed contact information
inside the shipping box
Name, billing address, phone number, return
shipping address

After we received your laptop , our representative
will contact you for confirmation. Our technicians will start the diagnostic
process. We will contact you within 1-2 business days and give you our
diagnosis report and the repair cost and time.

Once we get your approval, our technicians will start
repair immediately and run full test after the repair. We will contact you
after the repair and test has done. 

After your payment has been confirmed , we will ship
back your repaired laptop within 24 hours

Terms and Conditions:

Repair Policy
We are not responsible for any data loss. Customer should
back up their data before service. Data backup or recovery is
subject to additional service fee

We are not responsible for any lost or damaged package that
customer shipped to us. Customer should properly package their
laptop before shipping

Computer, spare parts and accessories left at our facility
for more than 30 days are considered abandoned by customer and
will be disposed.

Warranty Policy
We have 90 days ( from the date of the invoice) parts and
labor warranty for this special online offer*
Warranty covers hardware repair only

Physical damage voids all warranty

Any abuse or don't know how to use the system that cause the
system malfunction are not covered by this warranty

Should same problem occurred during warranty period. we will
repair or issue refund at our discretion

All warranty request must be made before warranty periods
ends.

It is customer's responsibility to ship the laptop back to
us for repair under warranty. The returned laptop must be
postage prepaid , properly insured and well packaged. The return
should be received by us within 10 days.

All warranty repair will extended your warranty for additional 30
days from the date that warranty repair is done

Payment Policy
No payment is required until the repair is done

All balance must be paid in full when the approved
repair is done.

Monday order and check are accepted and the payment must be
received by us within 7 days after the repair is done

We prefer money order and will ship the laptop within 3
business days of receipt of the fund

We welcome personal or business check, but we will ship the
laptop only after the check is cleared --- up to 10 business
days. (including casher's check)

We accept credit card Visa or MasterCard, We also accept
PayPal and we can only ship the laptop to the PayPal confirmed
address

Shipping and handling

Free shipping on all paid repair services

$20 flat shipping and handling fee applies to ship to 48
states within US continent for all refused repair

We use UPS as our main shipping carrier and all package are
fully insured. We can use other carrier upon customer's request,
however the shipping charge may vary